AI Customer Support Bot - MCP Server

by ChiragPatankar

4 184 downloads Not rated yet MIT
GitHub

About

# πŸ€– AI Customer Support Bot - MCP Server <div align="center"> ![Python](https://img.shields.io/badge/python-v3.8+-blue.svg) ![FastAPI](https://img.shields.io/badge/FastAPI-005571?style=flat&logo=fastapi) ![PostgreSQL](https://img.shields.io/badge/PostgreSQL-316192?style=flat&logo=postgresql&logoColor=white)…

Details

License
MIT

Explore

<table>
<tr>
<td>

πŸ—οΈ Clean Architecture
Layered design with clear separation of concerns

πŸ“‘ MCP Compliant
Full Model Context Protocol implementation

</td>
<td>

πŸ”’ Production Ready
Auth, rate limiting, monitoring included

πŸš€ High Performance
Built on FastAPI with async support

</td>
</tr>
<tr>
<td>

πŸ”Œ AI Agnostic
Integrate any AI provider easily

πŸ“Š Health Monitoring
Comprehensive metrics and diagnostics

</td>
<td>

πŸ›‘οΈ Secure by Default
Token auth and input validation

πŸ“¦ Batch Processing
Handle multiple queries efficiently

</td>
</tr>
</table>

Setting up with Highlight

This MCP is not yet compatible with Highlight’s one-click setup. However, you can still use it with Highlight by following these steps:

  1. Download and install Highlight from highlightai.com/download
  2. Navigate to the plugins tab and select "Add Custom Plugin"
  3. Configure the plugin with the settings below
    Plugin Name AI Customer Support Bot - MCP Server
    Command (node, npx, python, etc.)

    Please refer to the README for specific instructions on how to obtain API keys or other required environment variables.

  4. Enable "Start Automatically" if you want the plugin to start when Highlight launches

From the repository

- Python 3.8+
- PostgreSQL
- Your favorite AI service (OpenAI, Anthropic, etc.)

git clone https://github.com/ChiragPatankar/AI-Customer-Support-Bot--MCP-Server.git
cd AI-Customer-Support-Bot--MCP-Server

python -m venv venv
source venv/bin/activate # Windows: venv\Scripts\activate

pip install -r requirements.txt

cp .env.example .env


createdb customer_support_bot

```bash
pytest tests/


bash

DATABASE_URL=postgresql://prod-user:password@prod-host/db
RATE_LIMIT_REQUESTS=1000
LOG_LEVEL=WARNING


bash

Claude Desktop / Cursor

Paste into your MCP client config file to install this server.

{
    "mcpServers": {
        "ai customer support bot - mcp server": {
            "AI-Customer-Support-Bot--MCP-Server": {
                "command": "python",
                "args": [
                    "-m",
                    "venv",
                    "venv"
                ]
            }
        }
    }
}

McpServers

{
    "AI-Customer-Support-Bot--MCP-Server": {
        "command": "python",
        "args": [
            "-m",
            "venv",
            "venv"
        ]
    }
}
<div align="center"> Python FastAPI PostgreSQL MCP License A modern, extensible MCP server framework for building AI-powered customer support systems Features β€’ Quick Start β€’ API Reference β€’ Architecture β€’ Contributing </div> ---

🌟 Overview

A Model Context Protocol (MCP) compliant server framework built with modern Python. Designed for developers who want to create intelligent customer support systems without vendor lock-in. Clean architecture, battle-tested patterns, and ready for any AI provider. ``mermaid graph TB Client[HTTP Client] --> API[API Server] API --> MW[Middleware Layer] MW --> SVC[Service Layer] SVC --> CTX[Context Manager] SVC --> AI[AI Integration] SVC --> DAL[Data Access Layer] DAL --> DB[(PostgreSQL)] `

✨ Features

<table> <tr> <td> πŸ—οΈ Clean Architecture Layered design with clear separation of concerns πŸ“‘ MCP Compliant Full Model Context Protocol implementation </td> <td> πŸ”’ Production Ready Auth, rate limiting, monitoring included πŸš€ High Performance Built on FastAPI with async support </td> </tr> <tr> <td> πŸ”Œ AI Agnostic Integrate any AI provider easily πŸ“Š Health Monitoring Comprehensive metrics and diagnostics </td> <td> πŸ›‘οΈ Secure by Default Token auth and input validation πŸ“¦ Batch Processing Handle multiple queries efficiently </td> </tr> </table>

πŸš€ Quick Start

Prerequisites

- Python 3.8+ - PostgreSQL - Your favorite AI service (OpenAI, Anthropic, etc.)

Installation

``bash
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