Onboard MCP

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Connect your AI assistant to Onboard to monitor live onboarding projects, surface blocked tasks and risks, draft customer emails, and take action on tasks with role-based access and preview-first safety.

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Author
Unknown
Categories
Communication, Project Management, Other, Automation

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Morning stand-up brief— Ask "What projects need attention today?" and get a short brief vialist_active_projects,find_blocked_tasks, andsummarize_onboarding_status.

QBR and exec prep— Pull KPI health and account risks withget_kpi_dashboard,get_customer_workspace_context, andidentify_project_risksbefore external validation.

Post-call follow-up— Map notes to tasks and drafts usingrecommend_next_steps,create_tasks(preview), anddraft_customer_email, then apply only after review.

Launch week tracking— Surface blockers and owners withget_project_context,find_blocked_tasks, andassign_ownerfor stand-ups and rollups.

MCPCustomer Success MCP & Customer Onboarding AIIntroduction to MCPMCP setupConnecting to Onboard MCPSecurity & permissions (MCP)MCP tools, prompts, and discoveryMCP use cases — AI agentsExample workflowsAutomation platforms & MCPOttie — ChatGPT / Codex pet

Model Context Protocol for Onboard — operational AI for customer success and onboarding, with hosted tools, prompts, and desktop client setup.

Connect Claude, Amazon Quick, Cursor, or other MCP clients once—then ask questions, run briefs, and draft updates against the same projects and customers your team already manages in Onboard.

Model Context Protocol (MCP)lets AI assistants workinside your onboarding and CS operations—not as a separate chatbot, but as a copilot that reads projects, tasks, KPIs, discussions, and customer context with thesame permissions as your API key or signed-in user.

Onboard hosts MCP athttps://rest.onboard.io/mcp/…. Assistantsdiscoverintent-based tools,callthem with natural language or structured arguments, andreceiveaction-ready answers with IDs, confidence, and suggested next steps. Write tools default topreview; humans approve customer-facing changes.

For search-oriented overviews (Customer Success MCP, customer onboarding automation, client onboarding AI agents), seeCustomer Success MCP & Customer Onboarding AI.

Start withone narrow job, prove value in a week, then add focused agents.

Ask“What projects need attention today?”Tools likelist_active_projects,find_blocked_tasks, andsummarize_onboarding_statusreturn a short brief—no dashboard export.

PullKPI healthandaccount riskswithget_kpi_dashboard,get_customer_workspace_context, andidentify_project_risks. Validate before sending externally.

Map notes to tasks and drafts viarecommend_next_steps,create_tasks(preview), anddraft_customer_email. Apply comments or updates only after review (apply=true).

Surface blockers and owners withget_project_context,find_blocked_tasks, andassign_ownerfor stand-ups and Friday rollups.

- Human in the loop— AI drafts; humans commit customer-facing changes in Onboard.
- Least data— Prefer IDs and tool-backed fields over pasting sensitive customer text into prompts.

Product language:sayProjectto customers; OpenAPI still uses tagMapfor filters (Introduction).
- Pick one client
Claude Desktop,Amazon Quick, orCursor(all clients).
- One API key or OAuth connector
Security & permissions (MCP).
- One agent, one job— Expand after the first workflow sticks (
MCP use cases — AI agents).
- Human gates— Confirm in Onboard before customer-visible sends.

Use MCP alongside REST and webhooks for pipelines; seeAutomation platforms & MCPfor Zapier/Make/n8n/Workato.
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Introduction to MCP— concepts and Projects vsMap
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MCP setup— production URLs and API key
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Connecting to Onboard MCP— OAuth, Inspector, Client ID
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Security & permissions (MCP)— who gets access
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MCP tools, prompts, and discovery— full catalog
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MCP use cases — AI agents·Example workflows
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MCP desktop clients— per-client guides

Also:Customer Success MCP hub·Ottie pet·Security checklist·API Reference

Customer Success MCP & Customer Onboarding AIUse Onboard MCP for customer success, customer onboarding automation, and client onboarding AI agents—live projects, blockers, KPIs, and safe writes from Claude, ChatGPT, Cursor, and more.

What teams do with itGuardrailsWhat you getRolloutLearning path

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Send transactional email, run campaigns and automations, manage contacts and audit deliverability — 54 annotated tools.

Projects, tasks and communication built for AI

Interact with and manage your Bitrix24 CRM instance through a powerful set of tools.

The Bitrix24 MCP Server is designed to connect external systems to Bitrix24. It provides AI agents with standardized access to Bitrix24 features and data via the Model Context Protocol (MCP). The MCP server enables external AI systems to interact with Bitrix24 modules through a single standardized interface. You can connect the Bitrix24 MCP Server to the AI model you already use and manage Bitrix24 directly from it. The MCP server allows actions to be performed and data to be retrieved strictly within the access rights configured in your Bitrix24: the AI agent receives only the information and capabilities that are explicitly requested and authorized. Interaction with the Tasks module is supported (the list of supported modules and available actions is gradually expanding).

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