servicenow-devtools-mcp

export SERVICENOW_INSTANCE_URL=https://your-instance.service-now.com export SERVICENOW_USERNAME=admin export SERVICENOW_PASSWORD=your-password

Add to~/.config/opencode/opencode.json:

- Platform Introspection- Describe table schemas withdescribeand query records withqueryusing encoded queries.
- Record Management- Unifiedrecord_writeandrecord_applytools for create, update, and delete with a mandatory preview-then-apply safety pattern.
- Script-Bearing Records- Write Business Rules, Script Includes, UI Pages, Widgets, UI Macros, ACLs, and any other table whose dictionary fields carry executable script or markup, all viarecord_writewith local script file support and per-field targeting (script_field). Script fields are discovered at runtime fromsys_dictionary— no hardcoded artifact catalog. Read the same surface back viarecord_read, or enumerate a table's script fields withdescribe(action='list_script_fields', table='<table>').
- Attachment Operations- Unifiedattachmentfor read operations andattachment_writefor mutations.
- Investigations- Automated analysis of system health, stale automations, performance bottlenecks, and more viainvestigate.
- Label Resolution- Map human-readable choice labels to underlying values automatically withresolve_choice.
- Service Catalog- Dispatcher-basedservice_catalogtool for browsing and ordering.

await describe(table="incident")

# Fetch high priority incidents using an encoded query await query( table="incident", encoded_query="active=true^priority=1", fields="number,short_description,priority" )

Control which tools are loaded withMCP_TOOL_PACKAGE.

Custom packages are supported via comma-separated tool names:MCP_TOOL_PACKAGE="query,describe,attachment".

- Table Deny List- Blocks access to sensitive system tables (sys_user_has_password,sys_credentials, etc.).
- Sensitive Field Masking- Passwords, tokens, and secrets are automatically masked in responses.
- Write Gating- All mutations are blocked whenSERVICENOW_ENVis set toprodorproduction.
- Query Safety- Enforces row limits and mandatory date filters on high-volume system tables.

These guardrails reduce risk but are not a guarantee - always validate in a sub-production environment.

git clone https://github.com/Xerrion/servicenow-platform-mcp.git cd servicenow-platform-mcp uv sync --group dev uv run pytest # Run tests uv run ruff check . # Lint uv run ruff format . # Format uv run mypy src/ # Type check

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A manager server for MCP servers that handles process management and tool routing.