Support Inbox Agent
About
A Claude Code skill that does the first pass on a customer support inbox via MCP: classifies new threads (urgent / prospect / noise), investigates bug reports against error trackers and the codebase, then drafts replies
Details
- Author
- sitespeakai
- Downloads
- 195
- Categories
- AI
Jump to
- Claude Code (or any agent CLI that loads MCP servers and skill files)
- A support tool with an MCP server
- An email client or email API with an MCP server that supports drafts
- Optional: an error tracker MCP server for the investigation step
- A scheduler: launchd (macOS) or cron (Linux). Examples in examples/
Follow the repository README to install the server and add its MCP configuration to your client.
A Claude Code skill that does the first pass on a customer support inbox via MCP: classifies new threads (urgent / prospect / noise), investigates bug reports against error trackers and the codebase, then drafts replies in your email client for a human to review and send. Hard limit: it never sends anything itself. Works with any support tool that ships an MCP server.
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